About us

Hi, I'm Stacey the owner of

Zeebee Crochet!

I started Zeebee Crochet in 2022. When I first started sharing my crochet projects with family and friends on social media, I realized that I needed to share my work with the world. That's when Zeebee Crochet was born. Since then I have grown in not only customers but also skill and knowledge. I have been so amazed by the support and love that my small business and I have been given.

I hope that my products bring joy to everyone and Zeebee Crochet will be part of your life for many years to come.

(Picture below: The owner of zeebee crochet, Stacey, standing in front of a wood fence.)

FAQ

Custom Orders

To order a custom item(s) please contact me via email, zeebeecrochet@gmail.com, or message me on my social media accounts.

*I will NOT accept orders that fall under any active trademarks or copyrights from any entity, company, or individual. (this includes but is not limited to Disney, Star Wars, Harry Potter, etc.). I also don't accept orders for blankets at this time.


Custom items are subject to a $10 non-refundable custom fee.


Our payment options for custom orders:

Option 1: Invoice is paid in FULL upfront.

Option 2: 50% is paid down on your invoice upfront with the remainder and shipping paid upon custom item(s) completion before your item(s) can be shipped.


Should you want to cancel your custom item(s), a partial refund may be issued. Refund amount may vary depending upon how much of the custom has been completed.

 

Return and Refund Policy

I do NOT accept returns.

If you cancel your order BEFORE it is shipped or emailed you will receive a full refund.

All digital items (crochet patterns) are labeled PDF download, if you accidentally purchase this instead of the physical item that ships to you AND it is already emailed to you then you will NOT receive a refund.


Exceptions: custom orders will only receive a partial refund due to a non-refundable deposit that is required for custom items.


If there is a complication with your order please contact me via email zeebeecrochet@gmail.com

or via social media message

Facebook: Zeebee Crochet

Instagram: @zeebeecrochet


Please include your name and order number in your message.

 

Shipping

Shipping rates may vary on orders UNDER $100

FREE shipping on orders $100 or MORE

Please allow 3-5 business days for your order to be processed and shipped.


Do you ship outside the US?

Shipping outside the US is currently unavailable.


What shipping providers do you use?

All orders are generally mailed through UPS or USPS.


How long will it take to get my order?

Orders are typically delivered about a week after shipping date.

Holidays, weather, and location may cause delays.


If you do NOT receive your order 2 weeks after shipping date, please contact me via email:

zeebeecrochet@gmail.com